Sefton CLC is now a foodbank collection point

Sefton CLC is now a foodbank collection point as part of the local councils Southport Foodbank. Any donation of non perishable items will be gratefully received at the centre particularly tea/coffee/tins of meats, tuna, fruits.

Anne Hawksworth

Anne Hawksworth joined the CLC Team in July 2019.

Anne has spent just over 27 years working within various departments in several different roles within the Civil Service.  During that time, she became a National Trainer within the Learning and Development section of the National Offender Management Service (as it was known at the time). Anne was involved in developing and delivering mainly Security and Intelligence Courses and is herself a trained Security Intelligence Analyst.

For the past year, Anne has worked for the Charity Commission as part of their Learning and Development Team and is looking forward to working with the CLC Team.

Raising Self-Esteem in Africa

Over the summer I was lucky enough to volunteer for a charity for two weeks in Swaziland, Africa. Hidden within the stunning scenery and some of the most beautifully generous people you will ever meet, Swaziland also has deep-rooted cultural values which means that on average by the time girls reach the age of 18, 3 in 5 five of them have experienced sexual or physical abuse. The charity works to remove these vulnerable children and place them in an orphan care programme, teaching them to raise their ambitions and self-worth. Whilst away I was lucky enough to deliver a self-esteem session with some of the senior girls, exploring their own sense of worth and giving them strategies to increase their self-esteem and aspirations. My hope is that the girls learn to make peace with the painful experiences of their past, and grow up to be resilient women. No matter what background or culture we are from, we all have mental health and deserve to grow up with healthy self-esteem; this is a lesson I will be taking back to the Children and Young People’s Mental Health Awareness training I deliver at the Sefton Corporate Learning Centre!

Fancy coming along to this training? You can view dates and book now via our website.

Grace Gillen

Learning and Development officer

Janet Southern

Learning and Development Administrator Janet has been with Sefton Council for the past 14 years within the Learning and Development Team in an administration role. Before this Janet worked on Reception and carried out data inputting for a mail order firm.

Angela Hiddleston

Learning and Development Administrator Angela has over 33 years Administration experience.

Angela started her career with Royal Sun Alliance and spent over 20 years there in various different roles including Administration Assistant, Personal Assistant and as a Financial Systems Administrator.

Angela joined Sefton Council in June 2007 working within Sefton Equipment Stores.  She then moved into the Corporate Learning Development Unit – this became the Corporate Learning Centre in 2011.

Angela has achieved a NVQ Level 2 and Level 3 in Business Administration through the Apprenticeship Programme. 


Sefton Corporate Learning Centre is located in North West England near to the large cities of Liverpool and Manchester. Ainsdale train station is a 10 minute walk to the Centre and we have plenty of free on-site car parking available.

All scheduled training events are delivered from our Ainsdale site. Here you’ll find yourself surrounded by nature and an abundance of green open space. The sand dunes here are of international importance and can be seen from many of our training rooms, with the beach only a 10 minute walk from the centre.

We have a strong track record of delivering high quality training and workforce development to individuals working across the public, private, voluntary, community and faith sectors. We are confident that our high customer service delivered by experienced learning and development professionals will offer you excellent choice, flexibility and value for money. Furthermore a number of our growing portfolio of courses have been approved for delivery by the Open Awards ‘Badge of Excellence’ scheme.

Badge of Excellence is a quality assurance mark that recognises excellent training, development and learning provision for meaningful outcomes. The Badge of Excellence scheme allows us to identify and develop training programmes that are not easily aligned to a qualification but still deserve to be nationally recognised as an achievement and outcome for the learner. Badge of Excellence provides us with the flexibility to design and develop our own quality bespoke in-house training to meet learner outcomes.

Our service also provides a portfolio of approved First Aid provision such as First Aid at Work and Paediatric First Aid which are fully accredited by Qualsafe, an OFQUAL approved provider. Further details of all our First Aid provision can be accessed from our training courses page.

Bespoke Training

We are happy to tailor courses to meet your requirements and if this is something you are interested in please contact us.

Have you thought of holding your event here?

Recently, the centre supported the transport network for The Open Golf Championship held at Royal Birkdale, hosting a number of Pilot’s transporting visitors and some of the world’s greatest golfers by Helicopter. We are proud of this professional relationship and look forwarding to welcoming the team back to our centre in the future.


If you would like further information regarding the range of courses available please contact:

Telephone: 0151 934 2592.

or send us a quick message using the form below:


Lucy Cant
Advanced Social Media Apprentice
Sefton Council

Reasons for completing an apprenticeship

The main reason for completing the apprenticeship that I am currently on now is I knew I would ultimately benefit from this in the future. I am currently completing my level 3 social media NVQ and I am now moving on to my Level 4 which is going to be more focused on marketing which will also benefit me a lot more in the future. It is an area I am very interested in and hopefully will lead to a job in the future. 

Overview and Responsibilities

I am based at Magadalen House and work within the very busy Communications Team mostly looking at all elements of the Council’s social media accounts. My day to day responsibilities that I have while completing this apprenticeship is to monitor and make sure that the partner retweets are done first thing in the morning, so we as a Council don’t miss anything at all.

Read More

Megan Ball
Library Apprentice (NVQ Customer Service Level 2)
Crosby Library

Megan is completing an apprenticeship to gain further knowledge, receive an outstanding qualification, to meet new people and gain further confidence within and out of her work place.

Her tasks include, setting up the library before opening, clearing away returned items, shelving books in order, taking reserved items to be sent to other libraries, checking in items from other libraries. Serving the general public with problems, giving them advice and guidance, directing them into areas they may need to go. Using the till for collecting customer fines, DVD rentals, new library cards and Peoples Network printing. Signing members of the public up for the library service.

She would hopefully like to see this apprenticeship taking her onto further job roles within the library service or even in different areas of Sefton Council.

We congratulate Megan, for being nominated for a Sefton Council Star Award this year. A sign that in her colleagues view her work over the past year has exceeded the limits of her job role.

Liz Wood
Library assistant/Customer Service
Crosby Library

Liz tried an Apprenticeship because she wanted to gain new skills in a different role.

She worked in the lending library issuing books, serving customers, dealing with queries, children’s sessions, shelving and processing books. Working in Information Services helping with family history enquiries.

Liz is hoping to get a more permanent position within the Library Service or the Council

Harry Whitfield
Customer Service level 2
Sefton Council

Harry became an Apprentice not only to earn some money but also to gain a valuable understanding of how a large organisation such as the Council works. He found that by working in such a varied and culturally interesting setting such as the Library he improved his understanding of customer service immensely .

Some of Harry’s jobs included, dealing with new stock, managing distribution of books and other media to each of the libraries across the Council. He was asked to deal with invoices, and to correct any mistakes found on the computer system. He also was placed on the main desk, dealing with customers directly helping them fulfil their needs, and continued this work for customers behind the scenes dealing with all customer stock requests and inter library loan requests.

From this apprenticeship Harry is positive that he will learn lots of skills and that will be useful within future work places and in life in general. Harry says “I will be living a better quality of life and working a superior job because of this apprenticeship and what it has taught me.”